CompTIA A+ 1000 – Part 2
Module 2: Troubleshooting Procedures
1. Which of the following cannot be measured using a multimeter?
Choose one answer.
- Sound
- Voltage
- Resistance
- Current
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2. Which of these is used when the voltage exceeds what the meter is capable of handling?
Choose one answer.
- Auto ranging
- Automatic power off
- Maximum trap
- Overload protection
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3. Hard drive cases use which size of standard screw thread and length?
Choose one answer.
- Self-tapping 7/16
- 4-40 and 3/16
- 6-32 and 5/32
- 6-32 and 3/16
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4. Power-on-self-test (POST) beeps may also include an error code. Which error code indicates a hard drive error?
Choose one answer.
- 600-699
- 100-199
- 1700-1799
- 300-399
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5. The power-on-self-test (POST) beeps with one long and one short beep. This would indicate which of the following?
Choose one answer.
- Display adapter problem
- Normal operations
- Power supply problem
- System board problem
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6. If your computer is not selecting the correct boot device, what is your course of action?
Choose one answer.
- Verify the settings in CMOS
- Reboot using a USB drive
- Verify operation of the fan
- Reboot using a DVD
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7. True or False: When troubleshooting a USB, the USB port can possibly be disabled in the CMOS or the operating system.
Answer true or false
- True
- False
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8. The device IT professionals use to separate pieces of a computer case that do not come apart once the screws are removed is the ___________?
Choose one answer.
- Case divider
- Slot opener
- Case cracker
- Disassembly adjustment tool
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9. Which of these may be the cause of a problem reported by a user where the symptom is incorrect colors?
Choose one answer.
- Bent or damaged pins on the video cable connector
- Incorrect monitor
- Burnt image
- Video card speed
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10. You find you are unable to see a drive in your firmware, which of these may resolve the issue? Select all that apply.
Choose all applicable answers.
- You can test the drive in another computer
- Verify you have power to the drive
- Test another drive
- Discard the drive
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