: Which of the following tools can be used for supporting the thinking part in a human-centred design process? (Select all that apply) View
: Which of the following answers are true? (Select all that apply) Understanding your user or customer can be done through: View
: According to the lecture: ‘Translating insights into innovative opportunities’, what did the case study of Kimberly-Clark highlight? (Select all that apply) View
: True or false? Customer-focused research can help uncover customer needs that have previously been overlooked. View
