Home » Innovation Through Design: Think, Make, Break, Repeat » Which of the following answers are true? (Select all that apply) Understanding your user or customer can be done through: Which of the following answers are true? (Select all that apply) Understanding your user or customer can be done through: 4. Question 4 Which of the following answers are true? (Select all that apply) Understanding your user or customer can be done through: 1 point Focus groups Interview Brainstorming Questionnaire Other Questions Of This Category Personas are created from: (Select all that apply)Why is customer-focused research important for innovation?True or false? Customer-focused research can help uncover customer needs that have previously been overlooked.What techniques assist in the design making process?Why is sketching considered a good tool for concept generation? (Select all that apply)How does Norman believe user errors and mistakes can be eliminated through the evaluation phase of the design process? (Select all that apply) Norman, D. (2018, January 16). What went wrong in Hawaii,…Which of the following are common evaluation methods? (Select all that apply)(Select all that apply) Prototyping early and often is beneficial because it:Which of the following tools can be used for supporting the thinking part in a human-centred design process? (Select all that apply)Which of these is a tangible representation of a solution? (Select all that apply)What is design thinking? (Select all that apply)Why are storyboards used during the design thinking process? (Select all that apply)(Select all that apply) Arriving at a successful and innovative solution:According to the lecture: 'Translating insights into innovative opportunities', what did the case study of Kimberly-Clark highlight? (Select all that apply)According to Jared M. Spool, what is the different between mockups and prototypes? Spool, J. M. (2012, September 20). Exploring the problem space through prototyping. Retrieved from