Interviewing Tips >>> Which of the following should you NOT do when trying to establish rapport with an interview participant >>> Understanding User Needs
Adopt a learning mindset, listen carefully, maintain a conversational tone. Otherwise, anything that helps you establish rapport with the interview participant is worth considering.
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Potentially, everything about the user and the physical environment is worth observing, but all three of the options in this question are worth paying special attention to.
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The content of an affinity note can be thought of as a single datum during qualitative data analysis.
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One of the main goals of semi-structured interviews is to discover new things, so when you hear surprising or unexpected comments (that are relevant), be sure to follow-up.
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The goal of the think-aloud protocol is for the participant to convey their thinking out loud, so if they are silent, you want to encourage them with short questions.
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Affinity notes should be understandable on their own, but they should also be concise. Your interview notes and recording are always available for more detailed content.
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Most of the content of this course is about building skills, not learning factual knowledge. The more you practice, the better you will become.
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Although there might be elements of the other answers, semi-structured interviews most consistently require improvisation.
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If you have prepared well by internalizing the interview protocol, you will be able to conduct the interview just by keeping in mind the overarching question(s).
