: During a coaching conversation, if someone says to you, “When I think of all I have to do, I feel hopeless,” how would you respond? View
: True or false, it’s normal to feel uncomfortable when you are starting out conducting coaching conversations. View
: How would you characterize the following statement?I feel like I could do better using the new system. View
: As a coach, what are the most important things to remember when conducting a coaching conversation? View
: It’s rare that someone actually identifies their thoughts as such. Which of the following are examples of how employees actually share their thoughts? (Select all that apply.) View
: True or false. Most performance issues have more to do with mindset gaps than skill set gaps, more to do with an employee’s thinking rather than their ability. View
: Suppose you are sitting down with a fellow manager to coach him on a performance gap. What two things do you want to balance at the start of the conversation to create an environment in which he will be most likely to be responsive to your coaching? View
: When someone you are coaching is working on a NEW skill, what could you do that would help him or her learn to use that skill well and feel comfortable with it? View
