: What is the most common pitfall that directors or higher level managers experience when coaching managers, according to Kris? View
: What is a simple KPI measurement that Kris recommends when coaching managers that report to you? View
: It’s important to establish a culture of coaching and accountability with the managers that report to you so they will, in turn, establish that same culture with the employees that report to them. True or false? View
: To what is Kris referring when she discusses the danger of not coaching the person in the room? View
: A director is ultimately responsible for holding the employee accountable for their performance, not the manager that employee reports to. True or false? View
: Which of the following are important to talk about when coaching managers? (Select all that apply.) View
: When coaching managers, they are so advanced in their careers that they rarely require skill set coaching. True or false? View
: When coaching managers, it is important to establish key performance indicators, goals, expectations, etc. for them, just as you would with any other employee. True or false? View