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What is a simple KPI measurement that Kris recommends when coaching managers that report to you?

A manager should fire a certain number of employees yearly to maintain a healthy turnover ratio

A manager should have a one-on-one meeting with each of their employees every 30 days

A manager should make sure that they hit their financial benchmarks for their team quarterly

All of the above

None of the above

Absolutely. This is an important indicator of how well a manager is managing their employees and is quite objective, so it’s perfect as a KPI measure.

What are some important considerations when coaching managers? (Select all that apply.)

Kris recommends that performance reviews be conducted how often with each employee?

What is the most common pitfall that directors or higher level managers experience when coaching managers, according to Kris?

What are some advantages to having a consistent coaching practice? (Select all that apply.)

What is a common mistake Kris cites that many organizations make with their employees?

To what is Kris referring when she discusses the danger of not coaching the person in the room?

Which of the following are important to talk about when coaching managers? (Select all that apply.)

It’s important to establish a culture of coaching and accountability with the managers that report to you so they will, in turn, establish that same culture with the employees that report to them.…

When coaching managers, they are so advanced in their careers that they rarely require skill set coaching. True or false?

When coaching managers, it is important to establish key performance indicators, goals, expectations, etc. for them, just as you would with any other employee. True or false?

Key performance indicators are used for what purpose? (Select all that apply.)

A person who has been identified as a poor performer likely will benefit from which of the following types of coaching?

Who are the three types of employees that managers experience at any given time on their team as part of the employee performance continuum? (Select all that apply.)