: Which one of the following is a complete representation of the process you should follow to use the Feedback Loop correctly? View
: When you are coaching a formerly high performer with a performance gap, who is not resistant to learning, what kind of coaching model should be your primary approach? View
: In what ways did the manager in the good example express a positive demeanor toward the employee? (Select all that apply.) View
: If you are coaching a former high performer who recently developed a behavior problem, what should you do if his or her idea of a resolution is to have the company or you change the circumstances? View
: If you are coaching a former high performer who recently developed a behavior problem, what should you do if she says she doesn’t have any ideas of what she might do differently to resolve the problem? View
: Suppose you have a previously high performing employee, who has recently started taking office supplies home for personal use. The behavior has been repeated and the volume being removed so large that coworkers are discussing it. Which of the following should you do in response? (Select all that apply.) View
: When you are coaching an employee who has formerly been a high performer, currently experiencing a skill gap, how could you invite her to be involved in a solution? (Select all that apply.) View
: Suppose you are supervising an employee who has a performance gap in using a technology that you do not know how to use. How would be the best way to approach helping that employee fill the performance gap? View
: The managers in the good example and ineffective example of Skill Set Coaching both pointed out the problem. The manager in the good example did something more that made the employee more responsive when the problem was identified. Which ONE of the following helped the employee be more responsive? View
