Which one of the following is a complete representation of the process you should follow to use the Feedback Loop correctly?

  1. Identify the facts.
  2. State the impact.
  3. Make assumptions about why the performance gap exists.
  4. Use a label to characterize what you perceive as the employee’s intention.
  5. Keep focused on the results you expect.
  6. Expect the employee will change because you have made it clear that is what you will require.

  1. Identify the facts.
  2. State the impact.
  3. Invite the employee to discuss his or her perspective.
  4. Offer to brainstorm while making his or her responsibilities clear.
  5. Identify the consequences of what would happen if the employee did not resolve the performance gap.
  6. Document the conversation and commitments. Scheduled a specific time to follow up.
  7. Follow up.

  1. Identify the facts.
  2. State the impact.
  3. Invite the employee to discuss his or her perspective.
  4. Offer to brainstorm while making his or her responsibilities clear.
  5. Identify the consequences of what would happen if the employee did not resolve the performance gap.

This is a complete representation of the process you should follow to use the Feedback Loop.