On the Employee Continuum, there is a range between strong performers who consistently have high performance and employees who are not performing well and have not demonstrated consistently high performance. Which kind of coaching should you use with employees who are not performing well and have not demonstrated consistently high performance?

Remember, on the employee continuum, we have Developmental Coaching Conversations with high performers, whose performance is consistently good. However, when you are dealing with employees who are not performing well, the appropriate response is a Directive Management Conversation.