True or false, when you are coaching other managers you should use different tools than those used when you are coaching employees under your supervision.

This statement is false. From a management perspective, whether you manage people who coach others or regular employees, the same tools apply. Do we have a skillset issue? Do we have a mindset issue?

Other Questions Of This Category

Why do many managers fall short of effectively coaching? (Select all that apply.)

In the good example of coaching someone dealing with difficult colleagues, what did the manager do right? (Select the all that apply.)

As a manager who manages other managers, recognize that you will have to have conversations with your direct reports about their coaching skill. What is the only way you're going to be able to do…

Suppose you are supervising an employee who has a performance gap in using a technology that you do not know how to use. How would be the best way to approach helping that employee fill the…

While doing Mindset Coaching, which of the following should NOT be done?

Drawing from the scenarios we observed in this course, what can be a very powerful way to see where gaps lie in another manager’s coaching skills?

Sometimes a manager thinks they have done a good job when they have addressed the issue and told the employee what they want them to do differently. However, an effective coaching conversation goes…

Suppose you are sitting down with a fellow manager to coach him on a performance gap. What two things do you want to balance at the start of the conversation to create an environment in which he will…

Suppose an employee comes to you to discuss being troubled by something said by a coworker who is also under your supervision. Here’s the scenario: The employee, Elaine, reports that a colleague said,…

As a coach, what are the most important things to remember when conducting a coaching conversation?

Suppose an employee comes to you to complain that coworkers are not helping him when he asks for direction on complicated tasks. He wants you, as their supervisor, to make them be available to answer…

When you are coaching an employee who has formerly been a high performer, currently experiencing a skill gap, how could you invite her to be involved in a solution? (Select all that apply.)

On the Employee Continuum, there is a range between strong performers who consistently have high performance and employees who are not performing well and have not demonstrated consistently high…

Which of the following represents the Skillset Coaching Model for skills transfer?

True or false. Most performance issues have more to do with mindset gaps than skill set gaps, more to do with an employee’s thinking rather than their ability.