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What is the most essential tool for a coach manager when establishing a coaching culture within an organization?

Being decisive when a decision needs to be made

Being comfortable with giving/receiving feedback

Ability to establish KPIs for a role within an organization

Ability to establish vision and purpose for a team

Establishing a culture of feedback is definitely the most essential thing for an effective culture of coaching. Employees need to understand that they will received constructive feedback from you, and you’re willing to hear their constructive feedback as well. It really helps establish rapport with a team.

Key performance indicators are used for what purpose? (Select all that apply.)

What is the difference between KPIs and goals?

Which of the following are important to talk about when coaching managers? (Select all that apply.)

When providing feedback to employees, it's important to provide positive as well as constructive feedback. True or false?

Who are the three types of employees that managers experience at any given time on their team as part of the employee performance continuum? (Select all that apply.)

What are some important considerations when coaching managers? (Select all that apply.)

Coaching the person who is frustrated with a difficult colleague isn’t helpful, it’s best to go directly to the source and coach the difficult colleague instead. True or false?

It’s important to establish a culture of coaching and accountability with the managers that report to you so they will, in turn, establish that same culture with the employees that report to them.…

What is a simple KPI measurement that Kris recommends when coaching managers that report to you?

What is a common mistake Kris cites that many organizations make with their employees?

What is the most common pitfall that directors or higher level managers experience when coaching managers, according to Kris?

When coaching managers, it is important to establish key performance indicators, goals, expectations, etc. for them, just as you would with any other employee. True or false?