As a manager who manages other managers, recognize that you will have to have conversations with your direct reports about their coaching skill. What is the only way you’re going to be able to do that?

Make conversations with your direct reports about their coaching skill a priority. As a manager who manages other managers, recognize that you should make it a priority to have coaching conversations with your direct reports about their coaching skills.

Other Questions Of This Category

In the good example of coaching someone dealing with difficult colleagues, what did the manager do right? (Select the all that apply.)

Drawing from the scenarios we observed in this course, what can be a very powerful way to see where gaps lie in another manager’s coaching skills?

When you are coaching an employee who has formerly been a high performer, currently experiencing a skill gap, how could you invite her to be involved in a solution? (Select all that apply.)

On the Employee Continuum, there is a range between strong performers who consistently have high performance and employees who are not performing well and have not demonstrated consistently…

When someone you are coaching is working on a NEW skill, what could you do that would help him or her learn to use that skill well and feel comfortable with it?

Why do many managers fall short of effectively coaching? (Select all that apply.)

Suppose you have an employee who has previously been a high performer but is struggling to meet standards using new technology that has been adopted three months ago. Most of the other…

True or false, when you are coaching other managers you should use different tools than those used when you are coaching employees under your supervision.

Sometimes a manager thinks they have done a good job when they have addressed the issue and told the employee what they want them to do differently. However, an effective coaching conversation…

True or false, it's normal to feel uncomfortable when you are starting out conducting coaching conversations.

The managers in the good example and ineffective example of Skill Set Coaching both pointed out the problem. The manager in the good example did something more that made the employee more…

In what ways did the manager in the good example express a positive demeanor toward the employee? (Select all that apply.)

Suppose you are supervising an employee who has a performance gap in using a technology that you do not know how to use. How would be the best way to approach helping that employee fill the…

You have an employee who you can see is struggling with the quality of his reports. What is the first thing that you should do?

In the non-example, when Elaine complained of difficult colleagues, which of the following things did the manager do wrong? (Select all that apply.)